How do I set up my email on my mobile phone after my email has been moved to the Microsoft cloud?
When your email is moved to ExchangeOnline, your email on your phone will stop working the moment the switch is made. Therefore, you need to remove your current email account and set up your email on your mobile phone again after the switch.
How to remove your email account from your mobile phone (choose one of the following):
- Android: Remove account from Android
- iPhone: Remove account from iPhone
How to set up your email account on your mobile phone (choose one of the following):
- Android: Microsoft 365 mail - Outlook on Android
- iPhone - Outlook app: Microsoft 365 mail - on iPhone via Outlook app