Your PC does not meet the current security settings - BitLocker
1. identify the device
In the Company Portal on your PC, you can see the device name of the PC that does not comply with the security settings. You can open the Company Portal by clicking the link at the bottom of the email from Microsoft or by searching the Company Portal from the Windows flag in the bottom left corner.
The can You may be the owner of multiple devices. So start by following this guide to see how to find a PC's device name.
Guide - How to find your computer's device name
2. Start synchronization via Company Portal
When you start a synchronization in the Company Portal, your PC will download the latest updates. Follow this guide to learn how to start the synchronization.
Guide - Start synchronization via Company Portal
3. Check if the problem is solved
Once the error has been resolved, you can check in the Company Portal to see if the issue has been resolved, ensuring that your PC does not lose access to company resources.
Guide - Check if your computer is compliant
4. Enable "BitLocker disk encryption"
If the above does not solve the problem, enable BitLocker disk encryption by following this guide.
Guide - Enable BitLocker disk encryption
5. Check if the problem is solved
Once the error has been resolved, you can check in the Company Portal to see if the issue has been resolved, ensuring that your PC does not lose access to company resources.
Guide - Check if your computer is compliant
6. Enable TPM in BIOS
TPM 2.0 is a requirement for your computer to access corporate resources. TPM 2.0 may be disabled in your PC's BIOS. Follow this guide to see if your PC has TPM 2.0 and if so, how to enable it.
7. Check if the problem is solved
Once the error has been resolved, you can check in the Company Portal to see if the issue has been resolved, ensuring that your PC does not lose access to company resources.
Guide - Check if your computer is compliant
8. Doesn't that solve the problem?
If the challenge is not resolved using the above, your PC needs to be reset. You can do this by following this guide:
If you need help with the above, you are welcome to write to support@itf.dk. Please note that support in relation to. above is not included in your service agreement and that support will therefore be on account.
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