How do I whitelist, blacklist and release emails in my spam filter?
How does the spam filter work?
Check4Spam spam filter protects your inbox from spam and viruses.
All incoming emails are scanned for malicious content before they are delivered to your inbox.
How do I release emails from the spam filter?
If the spam filter blocks some emails, a spam report is sent to your inbox the following day.
If Check4Spam has blocked emails by mistake, you can release them in the spam report by clicking the green arrow next to the current email.
However, you don't have to wait until you receive the spam report to release an email.
- Go to your spam filter control panel https://check4spam.dk*
- Log in with your email address and password that you use for your email account.
- Select the tab Quarantine (1)
- Find the quarantined email and click the left arrow (2)
- Email will now be released and delivered to your inbox in a matter of seconds.
*Contact us if you are not allowed to log in.
How do I whitelist an email address in the spam filter?
- Select the tab Configuration (1) in the spam filter control panel.
- Select Whitelist in the menu (2)
- Enter the email address to be whitelisted (3) and click Add the address (4)
- The email address will then be on the list of whitelisted addresses (5)
How do I blacklist an email address in the spam filter?
- Select the tab Configuration (1) in the spam filter control panel.
- Select Blacklist in the menu (2)
- Enter the email address to be blacklisted (3) and click Add the address (4)
- After this, the email address will be on the list of blacklisted addresses (5)
English 
Dansk 