ALLOCATE THE RIGHT RESOURCES AND OPTIMIZE YOUR CUSTOMER HANDLING
Did you know that with Flexfone wallboard you can see relevant information such as the number of people waiting in queue, which employees are registered in the queues, response time, number of missed calls, longest in queue, employee availability and much more...
With all this information, you have the best conditions to allocate the right resources and optimize your customer handling.
The setup can be easily changed so that you always have a tailored view that suits the needs of each department.
Big screen - Wallboard
This video gives an introduction to our Wallboard. Among other things, it shows what the Wallboard looks like with the information it can display.
Myfone - Online switchboard
This video gives an introduction to Myfone.dk and the features available to a user. Among other things, it shows how to handle a call and how to log in and out of queues.